“I’d like to take a moment to sing one of your employee’s praises! I can honestly say that, in my 40 years of experience, he’s is one of the few IT’ers who actually “gets-it”. That is, he doesn’t merely deliver the “requested xyz” product because that usually ends up in disappointment. But rather, he goes to extraordinary lengths to deeply a understand and “internalize” what it is the customer is actually trying to achieve-regardless of what is written on the request document. I can comfortably state that he has accomplished more on his own than the previous four developers COMBINED!”
Chief Information Officer